Contact the Ukrainian family support desk

The Ukrainian family support desk provides help and resources for people impacted by the ongoing situation in Ukraine. The Government of Yukon's Immigration Unit operates the support desk as a temporary measure to assist Ukrainians.

The Ukrainian family support desk:

  • provides information on federal programs to assist with immigration and family reunification;
  • connects employers who would offer employment to Ukrainians arriving in the Yukon; 
  • provides information on settlement services and availability of humanitarian aid; and 
  • guides Ukrainians looking for employment opportunities in the Yukon.

Contact us

Phone the Ukrainian family support desk at 867-667-9500, toll free in the Yukon 1-800-661-0408 extension 9500, or email [email protected].

Our office is open from 8:30 am to 4:30 pm Yukon Time from Monday through Friday. If you're contacting us outside of these hours, send an email and you'll automatically receive our list of resources.

Find employment opportunities

Foreign workers can use many jobs sites to search for work in the Yukon. Some sites include but are not limited to:

Refugee status

The United Nations High Commissioner for Refugees (the United Nations Refugee Agency) and the Government of Canada determine refugee status in Canada.

Only the Government of Canada can handle refugee and asylum claims. Provincial and territorial governments do not manage these claims. Learn about how Canada’s refugee system works.

Foreign nationals registered as refugees normally come to Canada on permanent resident status.

Support Ukrainian refugees

Get in touch with the Ukrainian family support desk if:

  • you're available to host Ukrainians; or
  • you have employment opportunities and are willing to hire Ukrainian foreign workers.

Learn more

Support from the Government of Yukon

  • Economic Development’s Labour Market Development branch supports the “Jobs for Ukraine” program launched in March 2022 by the Government of Canada Job Bank, to support Ukrainians seeking jobs in Canada;
  • The Yukon Liquor Corporation has ended the sale of Russian-produced products in solidarity with the people of Ukraine;
  • Staff assisted Ukrainians transited through the Erik Nielsen Airport in August-September 2022 during Condor’s seasonal flights from Frankfurt, including translation and accommodation;
  • Economic Development’s Immigration Unit is:
    • prioritizing applications to the Yukon Nominee Program (YNP) for Ukrainians; and
    • operating the support desk to provide information and help navigate available programs. 

Updates from the Government of Canada 

Overseas applications under the Canada-Ukraine Authorization for Emergency Travel (CUAET) closed on July 15, 2023. Ukrainians and their family members can still apply for a temporary resident visa to come to Canada under existing programs.

Learn more:

Additional resources

Provincial Nominee Program

Under the Provincial Nominee Program (PNP), the Government of Canada issues:

  • work permits;
  • study permits;
  • visas; and
  • permanent residency.

Contact Immigration, Refugees and Citizenship Canada through their Client Support Centre if you have questions about your application for:

  • a visa;
  • a temporary permit;
  • a refugee claim; or
  • permanent residence.

On their website, you can:

Contact: 

Phone the Ukrainian family support desk at 867-667-9500, toll free in the Yukon 1-800-661-0408 extension 9500, or email [email protected].

Our office is open from 8:30 am to 4:30 pm Yukon Time from Monday through Friday. If you're contacting us outside of these hours, send an email and you'll automatically receive our list of resources.